A panel discussion including representatives from four different Evergreen consortia and their support desk experiences.
Bins and Bags and Boxes: Resource Sharing Infrastructure and its Challenges
Join representatives from large consortia to discuss how library items move from location to location, and the implications of that infrastructure for Evergreen use. We will be joined by Galen Charlton to discuss new avenues of development in Evergreen to help the software better prioritize hold transits based on distance, time and costs.
All About Scheduling Evergreen Upgrades and Training for your Library/Consortium
Upgrading Evergreen versions for your end users can be a daunting task. Have you worried about training reluctant staff in a new version? Have you stressed out about database upgrade scripts and database reingests? Are you terrified to leave the TPAC? Our panel will discuss every aspect of upgrades and how PaILS/SPARK PA, BC Libraries Cooperative, and Bibliomation approach these methods. We’ll talk about training materials, scheduling the upgrade, talking to end users about the importance of upgrades, providing the right documentation, and the technical aspects of the upgrade itself.