Consortial Communications

With over 150 member libraries in the Pennsylvania Integrated Library System (PaILS) consortium, striking the right balance between too much and not enough communication can be difficult. How do consortial leaders ensure that their message gets to their intended audience? When it comes to larger projects such as upgrades and launching third-party vendors, how far ahead should you plan to start preparing your users? What (free & low-cost) tools exist to ensure your communications are aesthetically pleasing and represent your consortial branding? PaILS staff Katie Greenleaf Martin and Katherine Dannehl will share tips for consistent and substantive communication to your consortium’s membership.